Residential Service
How to apply for your electricity supply
An electricity supply permit for both Temporary and Permanent service is required prior to completing an application. This can be obtained from the office of TCI Government Electrical Commissioner. It is important to note that in the event that a line extension of more that one pole is required additional fees will apply.
Requirements for New Residential Electrical Services
An electricity supply permit for both Temporary and Permanent service is required prior to completing an application. This can be obtained from the office of TCI Government Electrical Commissioner. It is important to note that in the event that a line extension of more than one pole is required additional fees will apply.
- An authorization letter from the Department of Planning acknowledging the proposed Development.
- Complete an Application for New Service; description of property must be accurate.
- The applicant should provide acceptable identification such as a valid driver's license or passport.
Requirements for Existing Residential Electrical Services
To ensure that service is connected in a timely manner we require that the following be carried out when setting up accounts for existing electrical installations:
- Complete an application for New Electrical Supply form.
- An authorization from the Landlord or property Owner with the correct meter number or previous tenant, the date of occupation of the premises by the occupier and the tenant's name.
- The applicant should provide acceptable identification such as a valid driver's license or passport.
Security Deposits
PPC Ltd requests that a security deposit be paid before any electricity can be provided. Deposits are held to cover outstanding invoices if customer is unable to pay.
RESIDENTIAL
- $150.00 Security Deposit (TCI Nationals)
- $250.00 Security Deposit (Non Nationals)
- $100.00 Installation/Service Charge
General Information
- Service may be connected within 24 hours upon receipt of all required information.
- The billing deposit on Residential accounts are refundable upon termination of Service, Installation service fee is non refundable.
- Applicants will be checked for bad credit prior to acceptance of application and fees.
- Submission of payment with Non Sufficient Funds (NSF) cheques will result in a penalty of $50.00; account will be subject to "CASH ONLY" status in our business systems.
- Disconnect/Reconnect - a charge of $50.00 for reconnection. This must be paid along with the account balance prior to service being reinstated. Customer may be reconnected within 24 hours of payment.
Disconnection of Electricity Supply
PPC Ltd will withdraw service in a number of situations:
- At the customer's request, this may be done with the appropriate Closure of Account form at our Customer Care Center.
- For non-payment of invoice in arrears.
- Unauthorized use of electricity supply as a result of an illegal connection.
- If the customer illegally tampers with meters, or other apparatus owned by the Company.
- Failure to resubmit cash or certified banker's cheque on NSF (non sufficient funds) payment.
Download The PPC Application For Supply of Electricity Form *
Download The PPC Owner Consent Form *
Download The PPC Disconnection of Electricity Supply Form *
* Please note that these forms are for information purposes only and not for persons to download and complete. Please visit your local PPC office to complete the forms in person.
